At The Raven's Whimsy, your privacy matters to us. We're committed to handling your personal information responsibly and keeping your shopping experience safe and secure.

Information We Collect

When you browse our website, place an order, register for a workshop or contact us, we may collect:

• Your name and email address
• Your phone number, if provided
• Your order details and purchase history
• Information you share when arranging local pickup or contacting us
• Basic website usage information collected through cookies or similar technologies

How We Use Your Information

We use your information to:

• Process and manage your orders
• Arrange local pickups and meetups
• Respond to questions and customer service requests
• Coordinate workshop registrations
• Maintain necessary business and financial records
• Send promotional updates only when you have provided the appropriate consent

Payment Security

Our online store is hosted by Payhip, and payments are processed through Stripe.

The Raven's Whimsy does not directly collect or store your complete credit card information. Payment information is handled by our payment provider.

Sharing Your Information

We do not sell your personal information.

Information may be shared with service providers, including Payhip and Stripe, when necessary to operate our website, process payments and manage orders.

We may also disclose information when required by law.

Cookies & Website Technology

Our website may use cookies and similar technologies to support shopping-cart functionality, website security and basic site performance.

You can manage certain cookies through your browser settings. Some cookies may be necessary for the website to function properly.

Protecting Your Information

We take reasonable steps to protect the personal information we handle and limit access to what is needed for business operations.

Information is retained only as long as reasonably necessary for its intended purpose or to meet applicable legal and recordkeeping requirements.

Our service providers may process or store information outside Canada and apply their own privacy and security practices.

Your Privacy Rights

You may contact us to request access to, or correction of, the personal information we hold about you.

You may also request deletion of information where permitted by law or withdraw consent for optional uses of your information.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out through the Contact page at www.theravenswhimsy.ca.

For further information about our payment and website providers, please visit:

Payhip: https://payhip.com/privacy

Stripe: https://stripe.com/privacy

Last updated: November 3, 2026

Thank you for trusting and supporting The Raven's Whimsy!