Refund policy

RETURN & REFUND POLICY

Thank you for supporting The Raven's Whimsy! Each item is handmade with care, and slight variations may occur, making every piece unique.

Returns & Exchanges

Due to the handmade nature of our products, we do not accept returns or exchanges unless an item arrives damaged or there is an error with your order.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at theravenswhimsy.info@gmail.com with:

• Your order number

• A description of the issue

• Photos of the item and packaging

We will gladly work with you to provide a replacement, store credit, or refund when appropriate.

Cancellations

Orders may be cancelled within 24 hours of purchase, provided production has not already begun.

Custom & Personalized Orders

Custom or personalized items are final sale and cannot be returned, exchanged, or refunded unless they arrive damaged or defective.

Shipping

Shipping charges are non-refundable unless the return is the result of our error or a damaged item.

Questions?

If you have any questions about your order, please contact us at:
theravenswhimsy.info@gmail.com

Thank you for supporting handmade and small business!
The Raven's Whimsy